Passwordless authentication is often described as improving both the usability and security aspects of both the employee and customer identity journeys. Many approaches to passwordless have emerged over the last 5 years - including hardware, software, biometric and standards based initiatives.
In November 2021, The Cyber Hut released a 61 page buyer guide for passwordless authentication, describing the vendor capabilities, requirements, integration options, B2E and B2C use cases and planning recommendations for migration.
A brief snapshot of questions to consider, when engaging software based solution providers in this space is described here.
100+ questions that can be used during the request for proposal phase of vendor engagement for Passwordless Authentication providers.
An analysis of Consumer Use Cases for Passwordless Authentication
An analysis of Employee Use Cases for Passwordless Authentication