This week was the Nimbus Ignite 2015 conference in London, with a specific theme of "Doing Digital to Being Digital". A great array of speakers from both industry and vendors, provided some interesting bite sized chunks of best practice and real world examples of how to implement successful digital transformation projects.
Whilst culture, technology and business buy-in were common themes that were well discussed, it seemed that the role the identity now plays a key part in helping to achieve the seamless level of customer engagement many organisations are now looking for. I presented on the topic of "Customer Engagement, Identity & Security in a Digital Age", which generated some interesting conversations.
Whilst culture, technology and business buy-in were common themes that were well discussed, it seemed that the role the identity now plays a key part in helping to achieve the seamless level of customer engagement many organisations are now looking for. I presented on the topic of "Customer Engagement, Identity & Security in a Digital Age", which generated some interesting conversations.